FAQs
Very occasionally.
Any current offers will be shared in our emails.
If you're new to DUVET HOG, you can use WELCOME10 for 10% off your first order.
Enter your discount code on the Checkout page (after your Cart), then click Apply.
If you're having trouble, just get in touch and we'll be happy to help.
Only one discount code can be applied to each order.
Choosing the right duvet or pillow isn't always easy, so we created 60 Nights to Know to help you buy with confidence.
If your duvet or pillow isn't right for you, simply get in touch within 60 nights and we'll happily arrange an exchange or refund.
To keep 60 Nights to Know fair for everyone, the offer applies to one duvet and up to two pillows per household.
If you need any help, just email hello@duvethog.co.uk
No. Our soft-touch cover helps keep the duvet comfortably in place, so you shouldn't find it slipping or bunching during the night.
Yes. DUVET HOG duvets are suitable for children.
For children under the age of 5, we recommend our 4.5 Tog Summer Warm duvet for use all year round, as younger children are less able to regulate their body temperature.
Yes. They are certified to OEKO-TEX® STANDARD 100, Product Class I.
Yes.
All DUVET HOG duvets can be washed at home. We recommend a washing machine with a 7kg drum or larger. For the larger sizes, a 10kg drum is recommended for the best results.
Once or twice a year is usually enough.
If needed, you can wash your DUVET HOG duvet more often. Simply follow the care instructions on the label.
No.
DUVET HOG duvets are designed to keep their shape after washing.
30°C is recommended for everyday washing.
If needed, DUVET HOG duvets can also be washed at 60°C for effective allergy care. Simply follow the care instructions on the label.
Yes. Every DUVET HOG duvet comes with a 2-year guarantee.
If your duvet develops a manufacturing fault within that time, simply get in touch and we'll repair or replace it.
We offer the following standard U.K. duvet sizes:
Single: 135 x 200 cm
Double : 200 x 200 cm
Kingsize: 225 x 220 cm
Super Kingsize: 260 x 220 cm
DUVET HOG duvets are manufactured in Estonia.
No. DUVET HOG is available exclusively here at duvethog.co.uk
You don't need an account to place an order. Simply check out using your email address.
If you'd like to view previous orders, you can create an account at any time.
If you're having trouble accessing your account, please email hello@duvethog.co.uk and we'll be happy to help.
Please email hello@duvethog.co.uk as soon as possible.
We process orders quickly, so the sooner you get in touch, the more likely we can help.
We'll email you as soon as your order has been dispatched, together with your tracking details.
Our courier will also keep you updated and provide a delivery time window on the day of delivery.
Delivery is free throughout the U.K.
Orders placed before 2:00pm are usually despatched the same working day.
We’ll email your tracking details as soon as your order is on its way.
No. We currently ship within the U.K. only.
If you'd like to arrange a return or exchange, simply email hello@duvethog.co.uk.
We'll send you everything you need and guide you through the process.
Refunds are returned to your original payment method.
Free returns are available for U.K. orders.
Our 60 Nights to Know policy lets you try your duvet at home for up to 60 nights before deciding if it's right for you.
If you'd like to arrange a return or exchange, simply email hello@duvethog.co.uk and we'll guide you through the process.
Refunds are returned to your original payment method.
Once we've received your return, refunds are usually processed within 3–5 working days.
Please email hello@duvethog.co.uk with details of the issue.
We may ask for photographs first, and if needed we'll arrange for the duvet or pillow to be returned for inspection.
If your claim is covered by our 2-year guarantee, we'll repair or replace it.
You can also read our full Returns and Guarantee Policy for complete details and guarantee terms.